First of all, we want to thank all of our patients for their patience, bravery, and support. We received countless emails, texts, and voicemails from you, and thank you for everything from the bottom of our heart. We are excited to re-open and to be doing what we love to do every day!
We are now open and welcoming back our patients. While we make ourselves available for regular visits, we have to consider the health and safety of our patients and of our team.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will be asking you to arrive in our office exactly at the designated time. If you are early, we will be asking you to remain in your car or downstairs in the lobby until we are ready to see you. We are scheduling our patients accordingly, which will allow us to turn over the room completely between each patients.
- We will be asking you to wear a mask in all common areas and until you are in our treatment room. However, you must bring your own masks, as we are unable to give away any masks or gloves at this time. While we have masks and gloves for ourselves, we are being limited on the amounts we can purchase. A homemade mask or any mouth and nose covering or scarf is acceptable.
- We ask that you do not wear gloves in our office. We are continually wiping down door handles and commonly touched surfaces.
We have stocked up on the appropriate PPE (personal protective equipment), N95 masks, and look forward to welcoming back each patient.
Our staff will be continually monitoring/cleaning the office, public areas, and treatment rooms, to ensure a safe and healthy environment.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call or text our office at 301-652-1545 or send us an email to firstname.lastname@example.org.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. George Gotsiridze